Testimonials Central Coast Newcastle

Julian,

A note of thanks for the Leafsmart Gutter Guard installation yesterday. Fantastic product.

 

The colour match is very good and, from a design view, Leafsmart works nicely with the corrugated roofing profile and improves the overall architectural appeal of the roof.

Your professionalism on site and quick install turnaround matched the premium quality of your product.

I'll be very happy to refer your company to others here at The Vintage who need gutter guard.

Cheers,

Mike

Maple Drive (Hunter Valley)

Pokolbin

Peter and Yetty Ardill

‘Karinya’

 Lisarow NSW 2250

29th November, 2013.

To whom it may concern.

re: Leaf Smart 

     Central Coast

    Julian Heslop.

After much research into gutter guard products we selected Leaf Smart as the product is less noticeable than those fabric type ones available.

Leaf Smart is backed by  a 10year Colorbond guarantee, it is vermin and bird proof, and  will last against  the elements.

From our first contact with Julian Heslop, Leaf Smart Central Coast, we found service was his number one priority.

He arrived at the appointed  time, neatly presented  to supply us with a professional  informative quote.

Julian spent much time, in plain English, explaining,

1. that he would clean the gutters first,

2.how the product is fitted, in particular it goes under the first row of tiles not over the top, that it is screwed to the guttering so it can’t lift

3.that the ‘Colorbond’ mesh he uses has a 10year warranty not like others which have very little.

4.Bushfire area approved,

5.he  explained his license, insurance coverage and safety precautions he uses,

6.he ensures total  satisfaction and if there are any issues he will cover them under his warranty, providing it is associated with the work he carries out,

7.That he would do a complete clean up after the job was finished, no mess policy.

On the day Julian arrived on time ready to start with all his equipment for the job, no “ducking off” because he didn’t have this or that with him, which is common with tradespeople today.

In no time the job was completed with the all important no mess left behind for us to attend too.

We have found Julian to be genuine, honest and very polite as well as been an excellent business and tradesperson.

Warranty Guarantee.

After the recent heavy rain we noticed a couple of minor roof leaks which we thought may have been because of the roof work associated with the installation, so called Leaf Smart.

Julian returned our call promptly and said he would be at our place about 3pm that day.

He again arrived on time and quickly proceeded to check what caused the issue.

It was not attributed to his work and tuned out to be a cracked tile, not where he had worked, which had been partially cracked for some time, he replaced it and checked around the area of suspicion for any other problems.

Also he installed some supports under our solar pool heating tubes as they were partially blocking the roof valley and in fact had caused the other small leak by damming up the water flow.

Page 2/2

Julian said “as you can see it was not attributed to my work but it is my pleasure to check it and do what was necessary for you as part of the service

We can honestly say that our experience with Julian Heslop, Leaf Smart, has been  one of total satisfaction, his service, approach, friendliness is a true attribute.

To anyone wanting to install leaf barriers ( gutter guard) to their home or business Leaf Smart is an excellent company to start with,  we are sure when you see the benefits you will be convinced.

More importantly you will have total satisfaction with the work carried out by Leaf Smart.

It is our pleasure to supply this reference.

Yours sincerely,

Peter.

Peter and Yetty Ardill.

 

 

Testimonial Sydney / Newcastle

 

 

 

 

Testimonial 3/11/2014

 

Hi Julian,

Recently Leafsmart installed guttering to my home and I would like to provide feedback to the company.

I had the pleasure of dealing with Julian who quoted and

installed the gutter protection.  What a breath of fresh air he was! 

At all times Julian’s professional manner was exemplary. 

Julian was friendly, always with a smile, true to his word, keeping

me informed of progress, punctual, respectful toward me, my home and neighbours. 

Also, Julian was knowledgeable about

products and showed no hesitation in recommending an

appropriate product commensurate with weather conditions

and the surrounds.  Patience with me was another virtue,

always answering my questions with language I comprehended.

 

Last week I required the service of a master builder who, without prompting, took time to comment on the outstanding gutterguard instillation. Julian, you should be proud of yourself, your work ethics and your commitment. 

Thankyou and I wish you all the best for the future.

 

Kind Regards,

Vicki (Stockton, NSW)    

Hello Julian,

Thank you for a job well done,

Julian was on time, professional and answered all of our questions. I live in Pennant Hills, and one side of our home is quite high, Julian used all the correct safety equipment and spent time telling me what he was going to do, he also trimmed back a few overhanging branches at no charge which I appreciated as my wife and I are both pensioners. He also cleaned up after the work. I would reccomend Leafsmart gutter guard for the quality product and good service.

Kind Regards

Peter

( Pennant Hills)